Rise High, Part of the UFinancial Group

 
I have been working in customer service roles for most of my career and have a real passion for creating a positive and genuine customer experience for our clients.

I feel that the whole journey is important and being there for not only the big things but it’s the small things that can make such a difference. I also like to think about how I would like to be serviced as a customer, and apply the same expectations to the clients I work with.

I have previously worked in the Automotive industry and Automotive Finance for around 12 years and it gave me great joy to help people find and complete their dream/practical car purchase. It brings me a lot of excitement to now be helping people with their home purchase! I found a real passion for real estate and the home mortgage industry after buying my first house. Having gone through the process of assessing, comparing, and trying to understand the home loan application process it gave me a passion to help clients going through the same process.

Personally I am an active property investor and love helping my clients get into the property market and build a property portfolio of their own.

Outside of work I love almost every kind of sport, especially AFL, Soccer and the F1. I enjoy playing indoor soccer and formerly outdoor soccer (just hurts a little too much the next day now). I also enjoy spending time with my family, dog, cats and going for bike rides with my wife and our dog.

 
I have been working in customer service roles for most of my career and have a real passion for creating a positive and genuine customer experience for our clients.

I believe every part of the journey matters — especially the small details that make a big difference. I treat my clients the way I’d want to be treated, with care, clarity, and consistent support.

With over 12 years’ experience in automotive and automotive finance, I discovered a passion for property and home lending after buying my first home. Now, as an active property investor, I love helping clients enter the market and build their own portfolios.

Outside of work, I’m a big sports fan (AFL, soccer, and F1), enjoy indoor soccer, and love spending time with my wife, family, and our pets — especially getting out for bike rides together.

This is Me!

This is Me!

Our clients love us
as much as we love them

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Rise High client Nick

"They're all magicians!"

I think this is my 13th loan arranged through Rise High (it could be more). The team has always put my goals first and explored every lender policy to ensure that I'm not just able to achieve my objectives, but to get a great deal more than I ever thought possible. No wonder Rise High takes out just about every top award, every year. They're all magicians! There is simply no more nightmare of uncertainty, and their ethics is unparalleled. From 26 year of personal history in the property market, I couldn't offer any broker a higher commendation!

Nick Hart

Client since 2012

Rise High client Claudine

"These guys are faultless!"

These guys are life changers - honest, warm and they get results! Thankyou James & Team for making this a perfect experience for us - we can't recommend you highly enough!

Claudine Innes

Client since 2019

Rise High client Ceci

"Highly recommended!!"

RHFS helped us when we decided to buy our first house, and recently with refinancing our home loan. Thuy and Isabella did an amazing work and just leaving us to make the decision with a lot of useful information. Thanks for everything you have done for us, Thuy and Isabella and, of course, Rise High Financial Solutions.

Ceci Mantilla

Client since 2019

Rise High Client Ly

"Always on the ball"

We are long-term clients of Rise High and would highly recommend them. Over the years, James and his team have always been helpful and efficient. Karyn has helped us with our most recent loan and she has been fantastic. The team has always been able to work to our needs and timelines, they’re always willing to help, always on the ball and have a great can-do attitude.

Ly Nguyen

Client since 2018

Rise High client Phoebe

"Very Pleased!"

A HUGE thank you to Nhi & Bryan on the Rise High Financial Team, for their fantastic work. My husband and I have been engaging Thuy and her wonderful team since purchasing our first home back in (2011). Nhi & Bryan, we cannot thank you enough for all your staunch effort, fantastic communication and positive customer service in helping us secure our first investment property. Very Pleased! Thank you.

Phoebe Kavanagh

Client since 2013

Rise High client Daniel

"Expertise and professionalism"

Our experience with Rise High was amazing. The process ended up being so much simpler than we had thought thanks to their hard work. The expertise and professionalism they showed meant that it was one less thing for us to worry about. We were kept updated all the way and we're so happy to now be in our new home. We would highly recommend Rise High for anyone looking for these services.

Daniel Goldsworthy

Client since 2021

Rise High client Rachel

"have your interests at heart"

James and the team at Rise High were amazing. This was my first time getting a home loan, whereas for my partner has gone through the process with Rise High several times. I must admit I was a little nervous and heard of many bad experiences with other companies but this was certainly not the case. It was so easy, the team led us through the documents they needed and answered all my questions quickly, the whole process was absolutely seamless. James provided us with the best options so quickly and within 10 days we had approval. Pretty unheard of in this market at the moment, just goes to show with the right team anything is achievable. I would highly recommend Rise High to anyone who is looking for a mortgage broker who is trustworthy, reliable and who have your interests at heart.

Rachel Kim

Client since 2022

Rise High client David

"got me the best loan I am eligible for"

I had a great experience with Rise High Morgage Brokers. They saved me a lot on my loan and I am confident they got me the best loan I am eligible for. They communicated with me every step of the way and made the process really easy. Thank you

David Gill

Client since 2021

Rise High client Georgie

"No question is too complex"

The Rise High team are absolutely on point with everything. Their communication is 11/10. I've refinanced with them twice now and on to my 3rd loan. Each time I have been informed of every step along the way and kept in the loop with everything. No question is too complex. I've referred family and friends to Rise High and will continue to use them in the future!

Georgie Feronas

Client since 2018

Rise High client Rob

"Knocked this one clean out of the park"

I can't rate Rise High Financial Solutions highly enough. When dealing with banks and conveyancers and navigating the sometimes convoluted pathways to property ownership it's important to have expert advice and motivated staff in the form of the team at Rise High 'batting for you'. Thank you so much, you knocked this one clean out of the park. Rob 😊

Rob Allen

Client since 2007

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