Being there to support you is our greatest honor, and we are forever grateful to be there to guide you on your financial journey.
Through our Mortgage Broking and Money Mentoring services, we seek to educate and empower aspiring Australians to achieve their goals and dreams, whilst delighting them with an exceptional customer experience and ongoing lifetime advice and support.
At Rise High, there are 9 core values that drive everything we do each and every day, shaping the way we work with our colleagues and valued clients:
Our clients are everything to us. As a client of Rise High you can be confident we will always have your back and always put your best interests first!
At Rise High, we want you to have an exceptional customer experience and we aim to exceed your expectations! We love to find ways to surprise and delight throughout our long-term relationship with you.
We help each other and work together collaboratively with the common goal of delighting our clients whilst empowering them to achieve their dreams and goals. We step up to the challenge of performing tasks that may be out of our core responsibilities for the wellbeing of the team and our community, having each other’s back to go the extra mile!
We act with kindness, respect and compassion at all times with no exception. We support each other and are always grateful to have one another. We never take anyone in our Rise High family and community for granted!
We believe our clients deserve the best and that is why at Rise High we are always looking for ways to improve our service and value proposition and customer experience. Continuous improvement means we are always looking for ways to do things better!
Our team members take ownership and are accountable to ensure that you get the service and support you need.
We love what we do! The thing we love most in working with our clients is to share with them in the joy and celebrate the wins. When our clients achieve their goals, we achieve ours!
We understand how important your goals and dreams are and choosing the right finance partner to support and guide you is an extremely important and difficult decision. When you choose Rise High as your finance partner, we do not take our responsibility lightly and understand and appreciate how important these life decisions are for you! You can be confident we will always value and respect you and work hard to earn your trust and respect! We will always act with integrity and will always put your best interests first!
Education is at the core of everything we do. For us success is defined by the positive difference we make in your life and we believe to make a lasting difference and provide real value to you, educating and empowering you along the way is part of the journey to helping to shape your dream life now and in the future.
