Here are some of our client's most frequently asked questions:
Rise High Mortgage Brokers evaluate your finance needs, find you the right loan for your situation and negotiate with lenders on your behalf. Our brokers do all the legwork for you, helping you through the whole application process through to settlement and beyond.
Our Mortgage Brokers at Rise High are experts at finding the right loan for you. With so many loans and options out there, we evaluate your situation and explore thousands of loan options across our extensive panel of over 70 lenders, to work out which loan product is right for you.
We then negotiate with the lenders on your behalf, saving you time and money by doing all the legwork for you.
Best of all? Our service is free of cost to you!
The mortgage broking services provided by our Mortgage Brokers are free to all our clients regardless of the value or difficulty of your loan.
In the highly unlikely event that any fees may be applicable due to circumstances outside our control, our team will make sure to disclose and discuss these upfront with you so you can always remain confident there will never be any nasty surprises!
Earning and keeping your trust is at the very core of everything we do, and our greatest mission is to always keep and protect your best interests at heart.
Yes, Rise High Mortgage Brokers receive a commission from the lender once your home loan settles.
As a result, you get all the benefits of using a broker at no cost to you!
Our Mortgage Brokers will work to meet at a time and place that is most convenient to you.
We can meet you after work or at weekends, your house or our office, whatever suits you best.
Here at Rise High we want to support you every step of the way whether it be regarding advice about your existing mortgage, your future plans or getting a loan.
To do that accurately, your Rise High Mortgage broker will take the time to understand your personal situation, goals and priorities (both short and long term).
We will then review all the lenders on our extensive lender panel (of over 70 lenders) looking at their credit policies, application criteria and fees and charges (including any potential refinance costs), and spend time negotiating with the lenders on your behalf to get you the best outcome with each potential lender.
To help you make your decision on which loan and lender are right for you, we will present you with a detailed loan comparison table that compares the top lender options suited specifically to your needs.
When we meet with you, we will go through your personalised loan comparison report in detail and answer any questions you may have so that you can feel excited and confident about your decision.
Because we would have already undertaken extensive analysis work prior to providing you with advice, you can be confident that the lender options we present you with are all viable options that would result in a positive outcome, allowing you to achieve your goals and dreams.
The reason we do this is to have the best understanding of your current financial situation and goals. This will allow us at Rise High to give you the best possible advice specific to your unique needs and circumstances!
Everyone’s personal circumstances are different so your details matter!
By providing us with all this information, you will allow us to be in an optimal position to provide you with advice and support. With this upfront information, we might be able to find government grants that you might be eligible for as well as guide you to the bank or lender that is best suited to your needs, ensuring you can achieve your goals as quickly and as efficiently as possible.
Not only does this create a clear plan of action for us, but also provides a clear path for you to achieve your short, intermediate, and long-term goals.
Ultimately, the more information you provide us with upfront, as well as early in the process, the better advice we can provide and the better our action plan moving forward. With this information we will tailor our recommendations to your specific circumstances, needs and goals.
The information we need may include:
- Identification documents
- Employment contract
- Bank statements
- Credit card statements
- Loan statements
- Expenditure summary
- Investment/Assets overview
Other documents may be necessary subject to your personal circumstances.
Your dedicated Rise High broker will provide clear and timely information about these throughout the process!
Before meeting with us, it would be very helpful if you could think about your financial goals and priorities moving forward.
If you have any questions regarding our process, please feel free to send your questions through!
The friendly team at Rise High is here to help you every step of the way.
Contact us and we will take care of the rest!